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Original topic:

Delay in opening and using phone dialler A32

(Topic created on: 04-10-2021 06:01 PM)
First Poster

I haven't had my A32 5G very long. When I open the phone dialer it can take as long as 15 seconds to open my recent calls and contacts and up to a further 30 seconds when I select the contact to open dialer/messages/video call. It's so frustrating. If I needed to make an emergency call it would take about a minute to do it. I've tried clearing the cache and resarting my phone. Please does anyone have any suggestions. Everything else on the phone works fine. Thanks.

Samsung Members Star ★★

A good starting point if clearing the app cache is to then clear the phones system files cache _ Clear your System File Cache vai the instructions in the Samsung Link. You may need to hook upto a computer or insert your headphones to get to the recovery menu. 

If that does not help them put the phone into safe mode to see if it's another app or theme that's affecting the phone.

If this continues in safe mode then perhaps as a last resort back up and factory reset.

If your phone has a Sd card remove it to see if it's that sd card that is causing this problem.

A Samsung Experience Store  / Samsung Service Centre can take a look.

Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "