19-09-2021 03:16 PM
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19-09-2021 03:18 PM
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19-09-2021 03:21 PM
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19-09-2021 05:59 PM - last edited 19-09-2021 06:01 PM
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Can you pop up a screenshot showing your CsC please @Stickman2
If a phone is purchased directly from Samsung UK it should be BTU or EUX
If your shop buys grey imports then that could be the reason for a different CsC.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
19-09-2021 06:07 PM
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The CsC fwd looked to be a Morroco version.
https://ihax.io/samsung-csc-codes/
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
19-09-2021 06:47 PM
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20-09-2021 05:38 AM
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Thank you @Stickman2
So it's possible the phone is a grey import.
Does Samsung Pay work Ok ?
If you launch Samsung Members App and go to the benefits section does content show there or is it blank?
Has anything happened that's instigated you checking what CsC is on the phone ?
In regards to software and security updates your phone should recieve these as normal. I imported a Samsung Note 20 Ultra from Hong Kong. It's CsC is TGY and that phone receives updates just fine.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
20-09-2021 06:24 AM
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20-09-2021 06:27 AM
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20-09-2021 06:28 AM
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That's the same as my imported Samsung Note 20 Ultra then.
An imported phone won't show the Samsung Members Benefits Section as it was meant for another market.
The rest of the Samsung Members app will work.
The other issue could be the warranty as Samsung wouldn't support a phone that's been imported from one country to another.
Is Samsung Pay working.
I used Google Pay on mine @Stickman2
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
