Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Charging issues

(Topic created on: 17-07-2022 10:08 PM)
345 Views
Cal19
First Poster
Options
My grandads phone will not charge. It says it is charging but is not gaining any charge at all. I've tried restarting it and doesn't work. I've tried charging it in safe mode doesn't work. I've deleted the unused apps, doesn't work. Does anyone have any solutions 
0 Likes
6 REPLIES 6
englisheagle1979
First Poster
Options
Could be the charging wire needing replaced or dirt in the charging port itself
0 Likes
Cal19
First Poster
Options
I've tried his charger and mine. Both don't work
0 Likes
StuartR
Troubleshooter
Options
If your not using a genuine samsung charger then try one if you can, it could also just be a case of the battery has failed.

You could also try wireless charging if the phone supports it.
0 Likes
Cal19
First Poster
Options
My charger is also a Samsung charger and it doesn't charge and the phone doesn't support wireless charging
0 Likes
Richmar83
Helping Hand
Options
Check that the port is clean. Not uncommon for build up of fluff and dust to get in and cause pin-outs to not connect properly.
Other than that then it would point to a failing battery due to damaged or exhausted cells. Only solution to that is getting a new battery fitted.
0 Likes
antikythera
Black Belt 
Options
Then the battery needs replacing
0 Likes