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Original topic:

Charging issues

(Topic created on: 17-07-2022 10:08 PM)
Cal19
First Poster
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Galaxy A Series
My grandads phone will not charge. It says it is charging but is not gaining any charge at all. I've tried restarting it and doesn't work. I've tried charging it in safe mode doesn't work. I've deleted the unused apps, doesn't work. Does anyone have any solutions 
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6 REPLIES 6
englisheagle1979
First Poster
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Galaxy A Series
Could be the charging wire needing replaced or dirt in the charging port itself
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Cal19
First Poster
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Galaxy A Series
I've tried his charger and mine. Both don't work
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StuartR
Helping Hand
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Galaxy A Series
If your not using a genuine samsung charger then try one if you can, it could also just be a case of the battery has failed.

You could also try wireless charging if the phone supports it.
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Cal19
First Poster
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Galaxy A Series
My charger is also a Samsung charger and it doesn't charge and the phone doesn't support wireless charging
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Richmar83
Helping Hand
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Galaxy A Series
Check that the port is clean. Not uncommon for build up of fluff and dust to get in and cause pin-outs to not connect properly.
Other than that then it would point to a failing battery due to damaged or exhausted cells. Only solution to that is getting a new battery fitted.
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antikythera
Black Belt 
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Galaxy A Series
Then the battery needs replacing
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