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Charging issue

(Topic created on: 09-02-2023 05:05 PM)
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7sen
Apprentice
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Anyone faced long time charging my phone A53 ? 
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4 REPLIES 4
Darren22
Voyager
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No mate I have A53 and from 15% to 100% takes about an hour.
JAMES4578
Samsung Members Star ★★
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 Hi @7sen  Are you using the official charger, check that there is no issue with the cable and that there is no debris or water in the charging port.  close background apps,  if you have any 3rd party apps installed some of them could be causing an issue .  Try charging in safe Mode where they are disabled if the case to try and pinpoint the cause https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ 

Sometimes wiping the cache partition can solve charging issues.  Temporary files are deleted but data is kept intact.  Follow these steps:

1. Turn off the device.
2. May need to Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


7sen
Apprentice
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It took from 43% to 85% 1 hour and 40 mins and when I putted in the charger it show only 30 mins need to finish
Plz can u tell me the performance of ur battery.... how many hours u use ur phone from 100 to 15 ... if you can take a screen shot off screen on houre before recharge it
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7sen
Apprentice
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Hi my friend yes I am using an original charger and my mobile still new the cable is new the charger also new