Can't send texts

[Brownie22]

I've got a Galaxy A12 on o2 bundle, all of a sudden I can't send texts but can receive them . Can anyone help 👍

[keith30]

Contact your network provider

[Brownie22]

Hi Keith, already done that and no joy. They said everything was OK. I'm thinking have I done something to my settings by mistake.

[Sonora]

 Hello there 👋😉

Check if you maybe deleted SMSC number  in your message app.

Check this also

Settings >Apps >3 dots top right 

 

[Brownie22]

Thanks Sonora, what is the number I should be on. I have 2 447802000332, and 447802092035 I've used them both and still no joy. Is there another number I should be using?

[Sonora]

Oh, I really don't know that, I'm not from UK but I like this UK community 🤭, ask your provider 

[JAMES4578]

Hi @Brownie22 Welcome to the Samung Community:)

. check that your preferred sim  is assigned  to Messages, Settings-Connections-Sim card Manager.   check that Text is set as Default if that is preferred option, Settings - Chat Settings -Select Default Messaging Type, and set this to 'Text or Multimedia Messages'.   If you go to Messages- Menu(3 dots)-Settings-More Settings-Text Messages check that a number is poulated in the  Message Centre Section. If not you would need to  contact your Network. sometimes there can be issues with the RCS in Samsung Messages, if using this one have you tried Google Messages?

otherwise  restart phone and check for any updates.  you may need to clear the Messages cache,Settings-Apps-Messages-Storage-clear cache.  If no solution try resetting the Network connections,Settings-General Management-Reset-Reset Network Settings-can Reset Mobile settings or all settings.

However if all else fails possibility there is an issue with the sim card and you may need to reinsert or seek further advice.

[lminvti]

Hi there an welcome to the community 👋

Try reseting network settings.
Settings > general management > reset > reset mobile network settings.

[stequality]

Did you sort it ?