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Can't receive texts on galaxy a14 ...the worst phone I have ever had

(Topic created on: 02-04-2024 10:20 PM)
238 Views
samanthaxxxx
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Is it says can't receive texts on my phone 
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3 REPLIES 3
Piper123
Samsung Members Star ★
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Hey there

You'll need to provide more information here please?

Presuming you have a working SIM card in the device?
-Robot-
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And you have spoken to your network provider?
JAMES4578
Samsung Members Star ★★
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Hi @samanthaxxxx Firstly check that there are no issues with your Network.  

For  Troubleshooting firstly go to Apps-Messages- Storage and clear the  the cache.  You may need to reset the Network Settings,General Management-Reset. With One Ui 6  you can Reset Mobile Network Settings seperately to  Wifi and Bluetooth Settings.

If still happen to be issues An idea to also check your Sim card, if all seems ok reinsert. otherwise may need to contact Network for advice. sometimes there can be issues with the APN settings https://www.samsung.com/uk/support/mobile-devices/how-do-i-check-my-apn-mobile-internet-settings/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.