Can't receive calls & texts to my phone on my tablet.

[Patbuddy]

Receiving and calling on my tablet was working fine until 4 weeks ago. Despite not changing any settings, I no longer get calls and texts but do get WhatsApp messages. I gone through resetting the settings, used Smartswitch and Samsung flow to no avail. Both de ices have strong signals and are listed in each other's connected devi es. Can anyone help me please

[johnz237]

Hi! Welcome to the Samsung Members community!

Which app? Cellular/Wi-Fi?

If just WhatsApp: Backup data.
Settings > Apps > WhatsApp > Storage > Clear cache. Uninstall, reinstall. Then sign back into WhatsApp and download the backup.

[arianwen27]

I'm going to assume you linked your phone to your tablet and your tablet doesn't itself have a sim card as you posted this to the smartphone section. Go to settings, connected devices, call and text on other devices. Do this on your tablet and your phone. This is how calls on your tablet work. Mine says "no other devices" as I don't have a tablet. But I'm guessing this is either off or not setup fully on either your phone or tablet.

[Patbuddy]

Thank you. Unfortunately it's only WhatsApp that is working .

[Patbuddy]

Thank you. Your assumptions about my SIM are correct. My tablet says it's connected to my phone and my phone says it's connected to my tablet, Both are set to call and text on other devices. I disconnected and reconnected them several times but still no joy.

[TechnoSteve]

Sign out off your Samsung account on both devices, then back in again, make sure it's the same account on both

[Patbuddy]

Thank you. No luck

[Patbuddy]

On phone and tablet I signed out of everything. Switched off everything. Was tempted to throw the whole lot in the bin but gave it one last chance. Switched on, connected everything and all is working properly.
Thanks to everyone for your suggestions.