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Original topic:

Camera app

(Topic created on: 17-08-2022 04:32 PM)
camerashy
Student
Options
Galaxy A Series
Why does the camera app on my Samsung a71 phone keep stopping? Have done a reset. 
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8 REPLIES 8
marco1212
First Poster
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Galaxy A Series
Hi
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marco1212
First Poster
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Galaxy A Series
Ciao sono marca
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Ventor
Samsung Maker ★
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Galaxy A Series

@camerashy Hello, what do you mean by I have done Reset?

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camerashy
Student
Options
Galaxy A Series
I have turned phone off and on. Also cleared cache.
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Ventor
Samsung Maker ★
Options
Galaxy A Series

@camerashy ok, then do some tests and comment if it has been resolved.1.Reset camera settings from the Camera app settings.
2.Go to Settings/Applications and search for the Camera app.In Storage, clear cache and data.
All the best.

camerashy
Student
Options
Galaxy A Series
No improvement having followed advise given!! What next?
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Ventor
Samsung Maker ★
Options
Galaxy A Series

@camerashy Hello, the next step is to access the safe mode of your device and check if the camera works. If yes - you have some third-party application on your device, which interferes with the correct functioning of your camera. If the problem persists also in Save  Mode, install the Google Camera app from the Play store and try to take photos. If you do not get any positive results, you should contact the nearest authorized technical service in the area. Greetings!

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camerashy
Student
Options
Galaxy A Series
Thanks
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