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Camera app

(Topic created on: 17-08-2022 04:32 PM)
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Anonymous User
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Why does the camera app on my Samsung a71 phone keep stopping? Have done a reset. 
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8 REPLIES 8
marco1212
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Hi
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marco1212
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Ciao sono marca
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Ventor
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@Anonymous User Hello, what do you mean by I have done Reset?






"The quieter you become-the more you are able to hear..."


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Anonymous User
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I have turned phone off and on. Also cleared cache.
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Ventor
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@Anonymous User ok, then do some tests and comment if it has been resolved.1.Reset camera settings from the Camera app settings.
2.Go to Settings/Applications and search for the Camera app.In Storage, clear cache and data.
All the best.






"The quieter you become-the more you are able to hear..."


Anonymous User
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No improvement having followed advise given!! What next?
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Ventor
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@Anonymous User Hello, the next step is to access the safe mode of your device and check if the camera works. If yes - you have some third-party application on your device, which interferes with the correct functioning of your camera. If the problem persists also in Save  Mode, install the Google Camera app from the Play store and try to take photos. If you do not get any positive results, you should contact the nearest authorized technical service in the area. Greetings!






"The quieter you become-the more you are able to hear..."


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Anonymous User
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Thanks
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