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Blueyonder email folders

(Topic created on: 29-05-2024 09:07 AM)
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ginger2924
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All the folders I created in emails are empty of loads of things i have saved. 
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Robin999
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Are you able to see the folders if you login via the web portal?
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ginger2924
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I can see all the folders I created but when I opened them the first time all my saved emails were there for a second and disappeared as I watched, never to be seen again. But things I've saved recently are still in folders.
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ginger2924
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This all coincided with me changing from Virgin to vodafone ?
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Robin999
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If your folder contents are missing even on the web portal, then I'd reach out to Blue Yonder as it sounds like a problem at their end.
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Robin999
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Blueyonder was taken over by Virgin Media in 2023. Maybe reach out on the Virgin Media or Vodafone community forums in case it's a problem at their ends
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