17-02-2023 01:17 PM - last edited 17-02-2023 01:56 PM by TessM ) in
17-02-2023 01:57 PM
Hi @FrederickWilliams ,
has this start happening recently? Do the same thing happens if you run the phone in Safe Mode? Find how to do this here: How to start my Galaxy phone or tablet in Safe Mode | Samsung UK