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Original topic:

A80 USB Disconnected/Connected notification

(Topic created on: 02-05-2020 11:40 PM)
Jmrbailey1986
Journeyman
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Galaxy A Series

Please for the love of god does anyone know a fix for this problem I've only had my A80 for a few months and its started with this issue. It flickers from USB Connected to USB disconnected and wont allow my screen to sleep. It's not good at all considering what I pay for this phone. Is it a software issue that will fix after next update or is it a hardware problem I will need to send off to be fixed?

1 Solution


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Solution
Jmrbailey1986
Journeyman
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Galaxy A Series

Ring your phone provider and get it sent to be fixed mine got sent off yesterday and I have a replacement phone for 2 weeks

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5 REPLIES 5
Anonymous User
Not applicable
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Galaxy A Series

check your cable if it is fine and if you can try another cable, if you keep having the problem i would advise you to send it in assistance, sorry

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Jmrbailey1986
Journeyman
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Galaxy A Series

Thanx for the reply. I phoned ee today and they had me back up and hard reset the phone. 

Unfortunately I still have the issue so its being sent off in a few days to be fixed 😒 they are sending me an alkatel phone lol will take about 3 weeks they recon. I'm not a happy man but hopefully this gets sorted

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Jorge2920
First Poster
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Galaxy A Series

I have the exact same issue, what ca we do?

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Solution
Jmrbailey1986
Journeyman
Options
Galaxy A Series

Ring your phone provider and get it sent to be fixed mine got sent off yesterday and I have a replacement phone for 2 weeks

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nathan0226
First Poster
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Galaxy A Series

i have the same problem on my a51  , i think i need to visit the service center as well

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