10-09-2019 10:58 PM in
Galaxy A SeriesThe phone is always unlocked once anyone press the power button, it shows the unlocked lock sign always, although I added pattern, fingerprint, face recognition but just don't lock.
10-09-2019 11:33 PM in
Galaxy A SeriesHello ☺!
Please review your phone's Smart Lock settings.
Settings > Lock screen > Smart lock
Thanks☺
28-10-2019 04:21 AM - last edited 28-10-2019 06:54 AM ) in
Galaxy A SeriesI have the same problem but resolved it. I figured that I had to disable face recognition and enable fingerprint. It works with pattern, pin and password. Just don't enable fingerprint and face recognition at the same time.