A55 keeps reverting to Widevine L3

[SquirrelSpider]

Hi, My Samsung A55 keeps reverting to Widevine L3. It's easy to solve, as after a phone restart it's back to Widevine L1 as it should be. But after a week or so it becomes L3 again, so it needs restarting again, and so on. Anybody else having the same issue? Why doesn't Samsung fix this? I reported it months ago, they said it's Google's problem, but I doubt that, as my Samsung Tab S9 FE tablet doesn't suffer from the same issue.

[BandOfBrothers]

Hi @SquirrelSpider  👋 

This is a similar thread from one of the other regional Samsung Community Forum boards.

https://r2.community.samsung.com/t5/Galaxy-S/Widevine-L1-got-downgraded-to-Widevine-L3-on-my-S23 

You coukd try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

It might be beneficial to submit your feedback via the Samsung Members App too so that Samsung can analyse this.  

If i can be of any further help please don't hesitate to ask  😎 

[djkieofficial]

You should send an error report to samsung about this issue too, can confirm it also happens on the A53 5G

[SquirrelSpider]

I will