A54

[JJB]

My phone has started attempting to unlock or dial out while in my trousers pocket. This often results in the display saying "too many attempts (to unlock) try again in 30 minutes. It's most inconvenient because I can't use my phone. 

[lminvti]

Hi @JJB and warm welcome 👋

Try turning on accidental touch protection in settings > display > accidental touch protection

Also settings > advanced features > lift to wake turn it off
Also in same advanced features make sure "double tap to screen turned off"

[BandOfBrothers]

@JJB 

Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

If i can be of any further help please don't hesitate to ask  😎 

[JJB]

Hi Iminvti, Thanks for your response. I have accidental touch protection on, but I can't find lift to wake or double tap to screen?

[JJB]

Hi ,thanks for your response. I tried this, but there was no improvement. Thanks

[lminvti · Accepted solution]

Settings > advanced features > motions and gestures > lift to wake

In same motions and gestures settings you can find double tap

[JJB]

Great, only double tap on so turned off. Thanks for super speedy response 🙏