Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

A54 - Data usage shows wrong data amount.

(Topic created on: 15-05-2024 08:39 AM)
116 Views
DougStuart
First Poster
Options

Hi, I've recently upgraded my data plan fron 2Gb to 15Gb. The EE app shows 15 correctly but my phone still shows 2gb in data usage.

EE say I have to change it in settings but I can't see where. Can anyone help?

0 Likes
1 REPLY 1
Glenntech
Samsung Members Star ★
Options
If you go into settings
Connections
Scroll down to Data Usage
Tap on Billing Cycle and Data Warning
Tap on Data Warning to set what you want

Just one thing though.
You network provider will calculate your data usage differently to what the phone does. I think the phone will include WiFi usage within the calculations
So it's only a guide if you are tracking your network provider Data
0 Likes