13-04-2023 10:57 AM
Hi all,
has anyone noticed battery draining after few days of usage? I leave my phone without WiFi overnight on Power Saving mode with 4G/3G/2G enabled. For the first few nights the phone uses minimal battery capacity (1-2 %), but after few days it uses over 15%. Usually restart helps.
Any ideas how to resolve this issue?
Thanks!
18-04-2023 03:37 PM
19-04-2023 06:53 AM
Yesterday, I was able to finally see the pattern that triggers the battery draining. I used the phone in the same way as other days, however there was a short phone call in the morning. After it the battery just went down. Phone reboot fixed the problem as it is visible on the battery usage.
Is any Samsung person able to comment on this if a fix is coming? Rebooting phone after a phone call is just crazy! Thanks!
19-04-2023 08:36 PM
Interesting. I have not tested this myself, but will report back if I find the same behaviour.
Otherwise turning off Offline finding and 5G did help a lot with the battery drain. I only got 4% battery drain over ~9 hours overnight.
19-04-2023 08:38 PM
It seems this app is not available world wide. I can find links to it on the Samsung store if I google it, but once I click the links I get a message the the app has either been removed from the store or that it is not available in my country.
19-04-2023 08:53 PM (Last edited 19-04-2023 08:55 PM ) in
23-04-2023 02:28 AM (Last edited 23-04-2023 02:29 AM ) in
I have noticed the same thing. Mine drains about 2-3%/hour. I'm gonna test it a bit more but if that's how it stays then back to Samsung it goes.
23-04-2023 07:23 AM
After yet another night of 15-20% battery decrease and no app reported as the battery drainer, I went over apps via "Apps" and noticed couple of Samsung apps with the same metrics:
Surely, Device Care app should not consume 10% over 8 hours when phone is not used.
23-04-2023 09:53 AM
I am having the same issue. 15% or more drain when phone is idle at night when I'm sleeping (with everything off) and then normal battery throughout the day
if i try the diagnostics tool the battery is normal,
But what I've noticed that it happens every two full charges. Let's say i fully charge my phone today and have the problem, if i charge it again the next day this doesn't happen. Usually restarting or turning off the phone for a couple of minutes solves the problem.
No unusual app found draining battery
23-04-2023 09:02 PM
I found something that might help figuring out why the battery is draining faster than expected. The first sceenshot below shows battery usage over time, together with CPU Utilization % and CPU average frequency.
Note that for the whole of Sunday, CPU utilization remained close to 100% and CPU frequency was almost constant until I restarted my phone (as indicated by the gap in the data). After this point CPU utilization varied normally and only increased when the phone was actually in use.
It's seems that the abnormally high CPU utilization caused the battery to be consumed much faster than expected. In the second screenshot this is clear as indicated by the steep slope for battery usage compared to the much flatter slope after the restart.
It is also worth noting that this high CPU utilization has been persisting for more than a day and throughout a charge before I noticed it, so it may be the case that a restart is necessary to fix the issue.
@VincentKen I checked and this increase in CPU usage was not triggered by a phone call in my case.
I suspect that it must be some system process that is causing this issue, since no app is indicated as the culprit in the battery monitor or in Gsam.
23-04-2023 11:05 PM
> I suspect that it must be some system process that is causing this issue, since no app is indicated as the culprit in the battery monitor or in Gsam.
That's the same conclusion I came to as well. I suspect that poor 5G connectivity in my areas has something to do with that, but I have no proof. In any case, I see no difference between larger 5000 battery on A54 and my old S22 with 3700 I'm trying to replace (cause I wasn't happy with the battery life) - they both seem to last about the same time. Not happy. Sending it back to Samsung.