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A53 5G Network problems

(Topic created on: 3 weeks ago)
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Dunks24
First Poster
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So for the last few days my a53 5g has been deregistering from the network 

or showing very little signal 

normally get full signal in my house and now i am either getting no signal or very little

places where i normally get 5g i am getting no data at all 

some times it constantly switches between 4g & 5g 

firends who are on the same network but with diffrent phones have steady full signal with 5g when

the phones are next to each other on the table 

 

i have tried reseting my network settings

taking sim out and cleaning it 

selecting 4g only on the connections tab. 

turning flight mode on and off

after i have cycled the phone on flight mode it gets a decent steady signal for 20 min half hour and then 

goes back to being no signal or data. 

 

i have been to my network operator  (Three) who say its my device and i need to get a new phone 

its only 2 years old and coincidently 2 months out of contract, i cant help thinking they are wanting just to sign

me up for another phone??

 

also i have tried to activate the wifi calling (advised by three customer serivces) i havent got wifi calling button on my

this phone for some reason 

i have looked at videos on you tube and where that shoudl be it isnt there, even the lady in the three shop i visited tried to turn in on she couldnt find it either 

 

any help would be much appreciated 

 

 

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3 REPLIES 3
keith30
Legend
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It is getting old now, maybe upgrade to a newer device.
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dissapointed11
Journeyman
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Has this been since an update?
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MNas04
Troubleshooter
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Is your phone software and everything else up to date by any chance?
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