A52S Camera flash not working

[lotuselan]

Although I have had my A52S for some time, yesterday was the first time that I needed flash on the camera. however it does not seem to work.

I noticed the 'flash' symbol on the screen, by default it is white. Does this mean it should work when needed, that is in 'auto' mode?

Since it did not work I tapped the icon and it changed to yellow. Again does not produce a flash.

Is there any other setting needed? Any help would be appreciated.

Graham

[Ventor]

@lotuselan hello, if the indicator is yellow, you have to shoot, no other configuration is necessary for the flash to work. To verify if it is a Hardware problem-access the Samsung members/Assistance/Diagnostic app and perform the Flashlight test. If the test is favorable, then try resetting the camera settings from the settings themselves. If the problem persists and test is negative, perhaps your device should be reviewed by an official service. Greetings.