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Original topic:

A52 Ear Speaker Issue

(Topic created on: 26-04-2021 09:10 AM)
Veno77
Journeyman
Options
Galaxy A Series

Hello,

Do any of the A52 5G owners face issue with the ear speaker being bad quality? I have this issue on a brand new phone. When going in *#0*# I can test the ear speaker only and it has bad buzzing noise like a faulty speaker. The issue is that I went back to the shop where I bought the phone and the other one we tried had the same issue. Searching internet a see same complaints for A52 5G on other mobile related websites... I am wondering if this issue could be fixed by software because it looks like a defective speaker to me? I have found a lot of posts related similar issue with Samsung S21 Ultra after it was released couple of months ago.

35 REPLIES 35
Milokio
Apprentice
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Galaxy A Series

Same issue on my new A52, the problem is still present with last update (07.05.)

Milokio
Apprentice
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Galaxy A Series

The sound in ear speaker is awful! Something like crackling, distortion, static el. sound. It appears that this is a global issue. Hope Samsung will fix this bug (if it's software problem). Such a disappointment, because the primary thing of mobile phone is calling and answering a call, and it's such a bad quality ear speaker (or software).

veno7
First Poster
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Galaxy A Series

There is no new firmware fixing this issue  released yet. Hope there is this week.

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Yantome
First Poster
Options
Galaxy A Series
I have sent two back to Argos. Buzzing sound on both, I think it may be a poor receiver. When I switched back to my older A7 the probably stopped. I also noticed that my old A7 had a good signal bar but both the returned A52 phones had nothing or very poor.
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litetaker
Journeyman
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Galaxy A Series

I returned my A52 5G as well. I found the buzzing sound a bit annoying. It is unfortunate because otherwise the phone is pretty decent as a smartphone. It is a shame that it does not function as well as a phone!

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Yantome
First Poster
Options
Galaxy A Series
Take it back if possible, it wont improve. I had to send 2 back to Argos. It may be a poor receiver. Look if you have a signal bar on your phone when you normally would.
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Veno77
Journeyman
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Galaxy A Series

I am waiting for the update if there is no fix my phone is going in the Service Center...

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Angellagim
First Poster
Options
Galaxy A Series

Anybody here from samsung who can help fix this Audio issue with A52? this stupid device has a sound call issue!!! other line keeps on saying that they cant hear me and sounds like im inside a tunnel or im like just whispering.

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gj001i
First Poster
Options
Galaxy A Series
I have similar issue with my new Samsung a52 5g, call quality has been poor for weeks , now I can barely hear anything on calls or media playback on either phone speakers or loud speaker , can anyone advise
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GoodsonB
First Poster
Options
Galaxy A Series

My ear speaker wouldn't work if I made or took a call on my new Samsung A52. I had to put the call on speakerphone else I couldn't hear the person on the other end of the call. It apears to be an issue with the default phone App. To fix my problem, I went to the Play Store and installed an app named Dialer. I then went to  Settings/Apps/Phone and disabled phone, cleared data and cache. I then went to Settings/Apps/Phone/Settings and set Dialer as the default. Lastly, I replaced the Phone app icon with the Dialer app icon on my home screen. I can now make and receive calls on the A52 using Dialer . 

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