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Original topic:

A50s gets hot - closes multi-window

(Topic created on: 22-05-2021 07:27 PM)
Debapriya
First Poster
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Galaxy A Series

When I am video calling and simultaneously browsing the web, my phone keeps over-heating and closing the small multi-window video feed. The brightness is always below 40%, I have very few apps open, and am indoors away from direct sunlight. The phone is brand new, can anyone assist?

this is what is happening to my device, except i am video calling instead of playing videos.

Please assist me. I can't make video call with WhatsApp with multi window on and my camera paused and remains freezed to the other end. 

It shows a messege like a popup notification and goes away with my Multi-window of the video call. the messege is like : 
"Multi Window Closed
Your phone is too hot. Let it cool down before using Multi window again"
This is so frustrating.

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1 REPLY 1
strawberry cake
Hotshot
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Galaxy A Series

@Debapriya 

 

hello

video calling eats more power and memory, thus the heating

try removing your case if you have one 

 

😉


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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