17-09-2021 01:30 PM
For a week now my phone keeps randomly crashing and restarting. Today it locked me out, saying I cant sign in for 24 hours.
Any ideas how to fix?
17-09-2021 02:42 PM
17-09-2021 05:01 PM
Hey @frog28. Please try turning your phone off and removing the SIM. After a few seconds put your SIM back into your phone, and turn it back on again. Monitor the problem for a few minutes. If the issue is still there after this, please can you tell us if it's when you're using a certain app or just when you're on your phone in general?
17-09-2021 07:21 PM
How do I remove the sim? the phone seems pretty sealed.
Just in general it happens. Could just be over night when not even being used.
17-09-2021 07:26 PM - last edited 17-09-2021 07:27 PM
18-09-2021 08:15 AM
the 24 hours were up this am, I signed in and it kept saying "phone restarting" then locked me out for 550 minutes. Dont think ill be able to get in to apply any updates. Going to try removing sim card but dont know what to do if that doesnt work.
18-09-2021 08:38 AM