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Original topic:

A41 Android 11 bugs

(Topic created on: 24-06-2021 05:12 PM)
Chris1986666
Apprentice
Options
Galaxy A Series
I've recently updated my a41 to Android 11 and I've noticed a couple of bugs;
1. Taking a screenshot mutes the device's ringer.
2. The lockscreen only ever wants me to input my pattern. Face unlock and finger print is never offered when I'm at home which is a trusted location. 

My a41 has been factory resetted. 

Are other a41 users having these issues?

How's do I report these to Samsung?
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4 REPLIES 4
xSteveuk
Maestro
Options
Galaxy A Series
I use a41 having no issues 😉

Hi
On settings
Lock screen
Screen lock type
Set pin and fingerprints

Trusted location
Smart Lock
Trusted place's
Home 🏡

When taking a screenshot
Just hold the
Power key and
Volume Down together
Once pressed
Let go
And will take screen shot

Don't hold down the buttons

You can also go
settings display
And enable edge panels
To make it easy screenshot

Screenshot_20210624-174553_Chrome.jpg
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Chris1986666
Apprentice
Options
Galaxy A Series
Hi Steve
Those setting are correct for my device in regards to the 1st issue.
Regarding the second issue I am not holding the buttons down. However the issue only happens when in Samsung internet
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xSteveuk
Maestro
Options
Galaxy A Series
On
Settings
Lock screen type
Make sure
Face and fingerprints
Are both checked on

If you have registered
Fingerprints
And face

I use Chrome
Not sure about
Samsung Internet
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Chris1986666
Apprentice
Options
Galaxy A Series
So I've found the culprit regarding issue 2. If you use an app to lock the screen then it will require a password, pin or pattern. If you use the power button then it works fine.
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