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A32

(Topic created on: 27-08-2021 12:48 AM)
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yvar
First Poster
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I'm having problems with my a32 mobile signal. Just one bar if not at all. Any solution?

2 REPLIES 2
LiquidSnake
Big Cheese
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Use netmonster to help possibly diagnose why you are getting one bar signal. Also, have you tried putting your SIM in another phone and getting the same results? That way, you can figure out, if it is a phone problem or a network provider's fault.
BandOfBrothers
Samsung Members Star ★★
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Hi @yvar 

 

May i ask do you receive poor network connection everywhere you go or is it one place i.e Home area ?

Check any relevant Network Mast Checker your network provider has to see if it's mast issues with local or surrounding masts. 

Your sim card can be replaced by your network provider via a sim swap if necessary.

Perhaps ask neighbours or visiting friends etc if there on the same Network if they are experiencing low connection issues.

In your phone you can reset your network connection via Settings,  General Management, Reset, Reset Network Connection.

In your phone there are diagnostic tools via ,

Samsung Members App then GetHelp and Diagnostic.

A Samsung Experience Store or Samsung Service Centre can take a look at your phone.

I wish you all the best with this. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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