A32 5g WiFi calling

[Dan1949]

I have a A32 5g which was with Tesco sim only. I was hoping to use WiFi calling but Tesco wont allow it as my phone was not bought from them, does not have the correct firmware.

I then switched to 1D (part of 3) who assure me that WiFi calling will work on my phone.

I do get the option when I go to settings on the phone icon or if I swipe down from the top but even though it is shown as being enabled it does not activate, the mobile signal is rubbish where I live but my Wi fi is full power so its not that.

I have tried everything I could find to sort the problem but no joy at all. Anyone any ideas or shall i just use the phone as a door stop and go to Apple?

[Dan1949 · Accepted solution]

Re opening the discussion. Finally found the solution why both my self and my wife could not get WiFi calling.

Common denominator was the modem router, google check found my router could block WiFi calling so went to settings of router and followed some very helpful people, disabled some settings as advised and suddenly both our phones now get WiFi calling. RESULT.

She has a Tesco sim and I have 1D, both work!!