A22 Microphone poor sound

[AndyManUK]

Does anyone else have serious issues with sound recording on the #GalaxyA22? I've been trying to resolve this since August 2021, I even posted a youtube video demostrating how awful is sounds back-to-back agains an old Huawei smartphone https://youtu.be/x7TsgTN7LrM). Everything recorded sounds like it's under water. The sales assistants at Tesco Mobile have never been interested once they'd sold it to me, just said it must be a setting somewhere, but I've had nearly 2 years trying to correct it and never found a solution. Can anyone advice?

[DanGnana234]

I have an a22 5g and the mic is fine

[DanGnana234]

Try updating yourphone

[DanGnana234]

If it doesn't work it may be damaged

[DanGnana234]

Daily life of tech support "turn it on and off again"

[AndyManUK]

Thanks for responding. It must be just mine then. It's been like it from new (August 2021), I've been back to the store and compained a few times but keep being fobbed off, being told it must be a setting. I've persevered, trying different options, but now I've tried it with an external mic and it sounds better so must be the mic itself.

[AndyManUK]

Do you mean software updates? It tells me that it is up to date:

One UI version: 5.1,

Current version: A226BXXU5DWC1 / A226BOXM5DWC1 / A226BXXU5DWC1

Security Patch Level: 1 April 2023

[obbie19]

My galaxy a14 is exactly the same, really poor quality audio from recordings.

[DanGnana234]

Same with mine

[DanGnana234]

Although it has been for 2 months I thought there would have been an update