A21 with very poor screen quality

APMerck · ‎28-12-2020

If there is not going to be a fix there should be some sort of class action lawsuit or something. these screens are ABSOLUTELY GARBAGE...

BandOfBrothers · ‎29-12-2020

What's happening @APMerck

Is it something like saturation / colour issues etc ?

A Samsung Experience Store or Samsung Service Centre can take a look.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

APMerck · ‎29-12-2020

Colors are bland at best, red is not red green is not green, blue is definitely not blue, and there is no way to pick colors like in a real Samsung phone. I don't know why Samsung bought a bunch of cheap North korean Chinese made junk phones and stamped Samsung on them but this is garbage at best. There are NO options in settings that you're fixing to say they do have so dont tell that lie...

BandOfBrothers · ‎29-12-2020

Hello @APMerck

“ There are NO options in settings that you're fixing to say they do have so dont tell that lie... ”

I don't tell lies @APMerck

On that note I'll leave you to it.

Take care.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

APMerck · ‎29-12-2020

Many apologies for being so very frustrated and hateful this morning. Thank you for attempting to help anyway. And once again many apologies. this is so super frustrating and as far as I understand there are no real fixes since it is a hardware issue that software can't fix, and on a low end phone Samsung probably would not offer a fix if they could.... Sorry friend.

BandOfBrothers · ‎29-12-2020

You have every right to be frustrated and the need to vent.

This is what these forums are partly for @APMerck

We as fellow members and users of Samsung products feel your frustration.

I urge you and anyone who feels similar to this member to send feedback via the Samsung Members app so it gets direct to the relevant support department.

No apologies needed and felt at that time it was appropriate to step away from the thread.

I truly hope this is improved for you.

Take care.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Qwerty7 · ‎07-01-2021

it's because it's a pretty low end LCD screen (nothing compared to modern oleds), like every other budget phone. if u want a good screen on a Samsung u need to get an a31 or above which come with oled screens that are much better and allow you to adjust parameters easier.

Morris626 · ‎25-10-2021

My s21 plus happens to have a great screen, however and I hope there is a lawsuit, but the glass scratches easily from keys or any normal wear, which it is not supposed to