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A15.

(Topic created on: 10-03-2025 07:24 AM)
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Philler55
First Poster

‎10-03-2025 07:24 AM

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HI. How do I change owner details and sign in.
2 REPLIES 2
johnz237
MegaStar

‎10-03-2025 08:01 AM - last edited ‎10-03-2025 08:01 AM

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Hi! Welcome to the samsung members community!

Phone being passed on? This is how you reset the phone like new

Go to Settings > Accounts and backup > Accounts > Google > Remove account and confirm the action

Settings > General Management > Reset > Factory data reset, then tap "Reset" and "Delete all" after confirming the details
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BandOfBrothers
MegaStar

‎10-03-2025 03:24 PM

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Hello 👋 @Philler55 

If the original owners Samsung Account details are still logged into the phone then you won't be able to circumvent that to put your own information in. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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