A15 pairing to music via hearing aids

[funny2]

Can anybody please tell me if the A15 is compatible with pairing hearing aids with full functionality via bemore app 

There is no hearing aid functionality to switch on in settings ? 

[johnz237]

Hi! Welcome to the Samsung Members community!

Yes, a Samsung Galaxy A15 is compatible with pairing hearing aids and using the BeMore app to control them with full functionality, as it is considered Hearing Aid Compatible (HAC) according to the 2019 ANSI standard; meaning you should be able to adjust settings and access features through the BeMore app on your phone.

Open Settings > Select [missing option].

Some phones and some applications have noise cancellation settings that can cause issues with microphones. Try turning off noise cancellation settings.


Step 1. Go to Settings > Accessibility
Step 2. Select Hearing enhancements > Select Hearing aid support.


1. Turn on Bluetooth in your phone's settings.
2. Turn on your hearing aids' pairing mode.
3. Go to Settings.
4. Tap Connected devices.
5. Tap Pair new device.
6. Select your hearing aids from the list of available devices.
7. Once both devices are paired, you'll see the connection status.

[funny2]

Thank you but I am unable to listen to music and , not sure what I am doing wrong

[funny2]

I don't have select hearing aid support

[johnz237]

@funny2
Refer to these images.

It may be worth contacting customer support to assist 😊

[BandOfBrothers]

Hello @funny2 

Usually if a phone has support within then it's available in settings such as Accessibility settings. 

May I suggest to perform a forum search as you may find already existing threads with help and advice within. 

It might be also beneficial to search out a forum that has help in regards to your chosen app etc. 

If i can be of any further help please don't hesitate to ask  😎