Bought a14 last week, set it all up including a screen lock. After a few hours the phone didn't recognise my screen pattern and permanently locked me out. After several calls between Samsung and the retailer i purchased it from i ended up getting a replacement......I was reluctant to use another screen lock but set one up anyway..... the exact thing happened again! Luckily this time i had enabled remote unlock so was able to unlock the screen.
This isn't me forgetting my password or pattern, this is the phone not recognising it! The retailer is refusing to refund me as I've already replaced once and samsung aren't bothered either even though this is clearly a fault with their software.
Also, i can't watch netflix on the phone. I can install it and choose a show but it either shows an error message or crashes the phone.
Anyone else having problems?
