Hi,
Be sure you know your
Router password and mobile password
If a Samsung A10 won't connect to any network, begin by restarting both the phone and the router. Then, check if Wi-Fi is enabled in the phone's settings and try forgetting and re-entering the Wi-Fi password. If the issue persists, consider resetting the network settings on the phone.
Troubleshooting Steps:
1. Restart Devices:
Turn off the Samsung A10 and the router completely. Wait 30 seconds before powering them back on.
2. Check Wi-Fi Settings:
Ensure Wi-Fi is turned on in the phone's quick settings or settings menu.
3. Forget and Reconnect:
In your Wi-Fi settings, try "forgetting" the current network and then re-entering the password to reconnect.
4. Reset Network Settings:
If restarting doesn't help, reset the network settings. Go to Settings > General Management > Reset > Reset network settings. This will reset Wi-Fi, Bluetooth, and mobile data settings, according to Samsung.
5. Safe Mode:
Start the phone in Safe mode. If it connects to Wi-Fi in Safe mode, a recently installed app might be the culprit.
6. Factory Reset:
If all else fails, consider a factory data reset. Go to Settings > General Management > Reset > Factory data reset. This will erase all data on the phone, so back up important information beforehand.
Additional Tips:
Check Router:
Make sure the router is working correctly and broadcasting the Wi-Fi network.
Check for Interference:
Verify there are no sources of interference (e.g., microwaves) near the router.
Update Software:
Ensure the phone's software is up to date, as updates can sometimes resolve connectivity issues
If above fails to resolve the issue
Try contacting your network provider