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5G network issue

(Topic created on: 13-02-2024 03:06 PM)
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dc0
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I have recently removed my sim from my samsung A53 5G which was getting 5g network. I swapped sim with another 4g phone for few hours. after inserting my sim again in A53, I'm unable to connect to 5g network. 5G is availabe in my area as well as my phone is in letest updated version. my sim works fine in other 5G phone with proper 5G coverage. The issue is with my A53 5G only. I tried resetting network settings, All settings and also did factory reset multiple times yet not connecting to 5G. If anyone have solution please guide me.

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Bigtasty65
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Have you double checked that you've put your SIM card back it the same/correct slot? Plus, and that both SIM slots are still set to the same connection setting? See attached screenshot.1707848296550.jpg
dc0
First Poster
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YES EVERYTHING IS AS IT IS AS BEFORE. I VISITED THE SERVICE CENTER AND THEY JUST DID REINSTALLING SYSTEM ON MY PHONE STILL NOT CONNECTING 5G.

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