denispmenace10
Apprentice
03-12-2020 07:45 AM
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I get notifications if I get sent a message or photot whilst on WiFi but as soon as I get I to data they stop coming through and I have to check to see if I actually got a message or not
- Tags:
- snapchat
3 REPLIES 3
ryamoo
Helping Hand
03-12-2020 12:06 PM
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Check here:
Settings app
Apps
find Snapchat and tap it
Mobile data
"allow background data usage" - is that turned on?
Settings app
Apps
find Snapchat and tap it
Mobile data
"allow background data usage" - is that turned on?
ryamoo
Helping Hand
03-12-2020 12:08 PM
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You can also get there through:
Settings app
Connections
Data usage
Mobile data usage
find Snapchat on the list and tap it
"Allow background data usage" is there
Settings app
Connections
Data usage
Mobile data usage
find Snapchat on the list and tap it
"Allow background data usage" is there
MartynaK

Beta Moderator
04-12-2020 11:51 AM
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Please, try to reinstall your Snapchat application.
Does this issue also occurs with other third-party apps?
If the problem persists, please report it via the Members application describing the problem in detail so that our developers can have a look at it!
