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Original topic:

Snapchat notifications

(Topic created on: 03-12-2020 08:45 AM)
denispmenace10
Apprentice
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I get notifications if I get sent a message or photot whilst on WiFi but as soon as I get I to data they stop coming through and I have to check to see if I actually got a message or not 
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3 REPLIES 3
ryamoo
Helping Hand
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Check here:
Settings app
Apps
find Snapchat and tap it
Mobile data
"allow background data usage" - is that turned on?
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ryamoo
Helping Hand
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You can also get there through:
Settings app
Connections
Data usage
Mobile data usage
find Snapchat on the list and tap it
"Allow background data usage" is there
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MartynaK
Beta Moderator
Beta Moderator
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@denispmenace10,

 

Please, try to reinstall your Snapchat application. 

Does this issue also occurs with other third-party apps? 

If the problem persists, please report it via the Members application describing the problem in detail so that our developers can have a look at it!:hand-with-index-and-middle-fingers-crossed:

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