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Original topic:

Files

(Topic created on: 25-11-2020 12:05 AM)
AhmedAtcha
Journeyman
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Cna anyone find the files, data and obb section in my files because I can't 
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6 REPLIES 6
viv_matt
Navigator
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All there as far as I can see on the S20 ULTRA.
See image attached, at the time of posting this there was an update for my files available in the settings of my files.

Screenshot_20201125-005032_My Files.jpg

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DRR55
First Poster
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I reported this issue several days ago. I am still unable to see any subfolders or files in Android/data using the latest available version of My Files. I also tried it with another file manager but the result was the same. I am using the S20 Ultra 5G.
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MartynaK
Beta Moderator
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Hi @AhmedAtcha,

 

Please, report this issue via the Members app so that our developers can analyze the problem!:hand-with-index-and-middle-fingers-crossed:

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yurividal
Pioneer
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I think this is a restriction from Android 11... For "security"
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yurividal
Pioneer
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Welcome to Android 11. This is, unfortunately, a design decision that Google made in the name of privacy. Apps can no longer access the `Android/data` or `Android/obb` folders (the latter is allowed only if the user has granted the app permission for installing APKs)

You can still use the AOSP files app (Settings -> Storage -> Files) to view and delete files from the `data` directory, as well as copy and move files _out_ of the directory, but you can't use it to copy or move files _into_ the directory. In order to do that, the only solution is to connect the device to a computer using USB, or to root your device.
Andrea-F
Pathfinder
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Can you please explain me how where I can find the AOSP file app you mentioned?

Thank you.

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