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Zoom

(Topic created on: 27-10-2021 08:46 AM)
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Erick45
First Poster

‎27-10-2021 08:46 AM

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Anyone experienced phone overheating during zoom calls to a point where the phone shuts down ?galaxy s21 ultra
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2 REPLIES 2
GooseSnipe
Voyager

‎27-10-2021 12:01 PM

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Unfortunately this will be something for the zoom software developers to fix as it's not a Samsung app.
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MartynaK
Beta Moderator
Beta Moderator

‎28-10-2021 10:30 AM - last edited ‎28-10-2021 10:30 AM

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@Erick45,

It is possible that some third-party apps will not fully work during the Beta due to compatibility problems.

Anyway, you can try to clear cache of the Zoom app (or reinstall it if necessary). Also check if any application updates are available and then reboot your phone.

If the situation won't improve, please report this issue via the Samsung Members application so that our developers can have a look into it 😉.

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