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WiFi6

(Topic created on: 17-03-2025 06:34 PM)
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K_Harris
Navigator
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Reported - Since updating i don't connect on WiFi6 anymore, I get WiFi5, my wife non beta on same network shows as WiFi6, anyone else experiencing this

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17 REPLIES 17
Nathaniell
Explorer
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No wayyyy?!

Nathaniel Carter
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AgnieszkaMP
Beta Moderator
Beta Moderator
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@K_Harris, please send an error report via Samsung Members app shortly after the issue occurs. This will help our developers to define the source of the problem and to solve it sooner.

I remain at your service 😊

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Gedjones
Voyager
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Sorry to hear you have the same problem again.
You can use a Samsung built in function to try and fix this.
If you goto.
SETTINGS
CONNECTIONS
WIFI
Select the three dots top right
And select INTELLIGENT WIFI.
Then scroll to bottom and select CONNECTIVITY LABS
Scroll down about halfway to
HOME WiFi INSPECTION
And then follow instructions.
You can check your phone and the network.
Do this on both phones and see what you can find.
Their is also the reset WiFi in these menus to try again.
See screenshots.
1742406828249.jpg1742406828263.jpg1742406828280.jpg1742406828299.jpg
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Gedjones
Voyager
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Screen shots continued1742406880589.jpg1742406880606.jpg
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K_Harris
Navigator
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@Gedjones Connectivity Lab doesn't appear for me1742426895778.jpg
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K_Harris
Navigator
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Got it had to tap intelligent Wi-Fi 7.0.0 several times
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K_Harris
Navigator
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I think I have worked out the issues, potentially not beta related although it seems to be doing it more than I've ever noticed.

After looking online it appears that the WiFi pods supplied by Virgin Media are only WiFi5 so on the occasions I've noticed (in my office) it would suggest my phone is connecting to the pod rather than the router, anywhere on the ground floor looks to get WiFi6 the vast majority of the time
J1gawatz
First Poster
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I've had ongoing issues with apps connecting especially my work VPN. Turning off randomised MAC address fixed it.
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