Screen of death.

at_theresonly1mac · ‎25-09-2023

Anyone else get a black screen and then forced to restart?

I've cleared cache (phone and local) and still twice now

.....
If I helped or solved your problem, please like or tick solved.

Have been using phones since 1993, and am self taught.

I offer advice for free, cos I think it'll help, if it doesn't, explain why, I might learn something new too.

Current phone Galaxy S22 Ultra
Previous phones: most S series, Note 2, Samsung Alpha, iPhone 3gs, far too many Nokia's!

NinjaRanga · ‎25-09-2023

Only time I've experienced this is when I've tried to use the Screen Curtain and the phones freezes. Not had it any other times.

AnnaMaz · ‎26-09-2023

Hello @at_theresonly1mac,

Thanks for reporting! Please also send error report through Samsung Members app so that the developers can take a look at what may be the cause 🔎

Have a good day!

Have a good day! ☀️

at_theresonly1mac · ‎26-09-2023

@AnnaMaz I usually do, but cos I had to restart my phone, I wasn't sure there's be a log to send.

.....
If I helped or solved your problem, please like or tick solved.

Have been using phones since 1993, and am self taught.

I offer advice for free, cos I think it'll help, if it doesn't, explain why, I might learn something new too.

Current phone Galaxy S22 Ultra
Previous phones: most S series, Note 2, Samsung Alpha, iPhone 3gs, far too many Nokia's!