Lost notification

[ElaineT]

Has anyone lost the notification on lock screen since the 4th beta update, I've lost mine and don't know how to recover them. As of now my phone just makes a sound to let me know then I've to unlock my phone to see what notification I've got. Any help would be great thanks 

[apc75]

I get that on Messenger but I think it's because I have set no notifications. I still get the 'pop' when receiving a message. Have you tried going into the app and making sure notifications are set? If you're not aware, Settings-Apps, select the app you want and then see whether Notifications are blocked or allowed.

[Dhavpat]

I noticed this with my WhatsApp lock screen notification..

[MartynaK]

@ElaineT,

Have you tried to reboot your phone? 

If the problem persists, please send an error report via the Samsung Members application so that our development team can analyze the problem .