Fingerprint biometric

[noakesmikey]

Since the last beta update 3, I have had issues with fingerprint scan inconsistencies. I have to scan my thumb a few times and sometimes I have to give up and resort to passcode. Any one else having this problem?

[Muiradhar]

Try deleting your registered fingerprint a d then register it again.

[theoracle]

Are you talking about setting up the fingerprint or using it? If using it I have always had this issue with my right thumb, never with my left thumb lol. This happens on normal software not just beta for me.

[MartynaK]

@noakesmikey,

You can try to reregister your fingerprint and restart your phone.

If that doesn't help, please report the problem via the Samsung Members app attaching log files, so that our developers can analyze it 😉.