28-09-2023 10:48 AM
28-09-2023 11:13 AM
28-09-2023 01:22 PM
28-09-2023 01:53 PM
I feel used by Samsung too. But they mostly need to pay me money for it. 😎😜
Participation both with betas and with Samsung products in general is of course entirely your choice – but we’d rather like you to be with us on both, and to keep suggesting ideas.
I'm not privy to the internal chat between my Beta Mod and developer colleagues. But speaking as someone who’s pitched a lot of ideas (either here at Samsung or elsewhere) for a long time, I tend to do so with the mindset of at least putting the idea out there and on the radar for consideration rather than with an expectation of implementation. Even if a fair amount of people think an idea is great there can be all sorts of reasons for why it wouldn’t be implemented by those responsible when it’s suggested – ranging from the rational, well-thought out, to the plain daft and insane (IMO at least). But those conditions can change. I still remember a few years ago when the suggestion of a period tracking feature for Samsung Health was outright rejected due to the large challenges of implementing it effectively, but there it is in Samsung Health today.
28-09-2023 02:06 PM
28-09-2023 02:45 PM
Suggestions are just that, some may be taken forward but no guarantee. Outwith perceived demand implementation will not always be straightforward and some ideas are just not feasible. However always worthwhile sharing. I am aware customers use other sites/social media, however we have an active community.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
29-09-2023 11:29 AM - last edited 29-09-2023 11:39 AM
Hi @maodaa
Do not feel used by Samsung 😉.
Samsung really appreciates your participation in the Beta and listens to your concerns 😊.
It is always recommended to share suggestions if you have any, so that our Development Team can consider their implementation.
The majority of suggestions cannot be implemented right away due to low usage, low user interest, current lack of resources, tools, among other things.
But it doesn't mean that the suggestions aren't taken under consideration of our developers and will not be introduced in the future, as @AntS already said.
We always encourage to share your opinions and show support to other user suggestions if something is interesting to you. The high interest of users shows the developers that a certain feature is indeed demanded by the users and the hard work to implement it will pay off = the feature will be used, and the time spent on implementation will not be wasted.
I forward your suggestions to Korea and they are in the developers' suggestion base. Even if the suggestions will not be implemented now, there is still a possibility they will be implemented in the future.
So yes, our developers care for you, listen to you and wanna hear from you 😊.
29-09-2023 09:55 PM
30-09-2023 12:35 PM