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Feel used by samaung, nothing is implemented

(Topic created on: 28-09-2023 10:48 AM)
510 Views
maodaa
Voyager
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Only I feel used by Samsung?
Like the last year, this year they didn't implement any of our suggestions, Again.
Is like they are using us as slave to test their software only but do not listen to our suggestions.
So maybe the mods do not forward anything from our ideas and/or the developers do not care for us.
8 REPLIES 8
MyNamesKrisG
Voyager
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Each year the mods ask for suggestions, and each year they set a threshold, such as 30 votes, for an idea to be passed on. I don't see many suggestions reaching that threshold.

Also, calling yourself a slave is as offensive as it is stupid. Grow up.
maodaa
Voyager
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30 votes on a dead community? Rofl.
I already proved that in another suggestion. Here you are getting like 5 votes, outside of this forum you will get hundreds of them.
And don't talk about votes as we have seen a suggestions without a single vote are "being forwarded" and still none of them are implemented.
So grow up and stop posting unreal and fake answers.
AntS
Moderator
Moderator
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I feel used by Samsung too. But they mostly need to pay me money for it. 😎😜

 

Participation both with betas and with Samsung products in general is of course entirely your choice – but we’d rather like you to be with us on both, and to keep suggesting ideas.

 

I'm not privy to the internal chat between my Beta Mod and developer colleagues. But speaking as someone who’s pitched a lot of ideas (either here at Samsung or elsewhere) for a long time, I tend to do so with the mindset of at least putting the idea out there and on the radar for consideration rather than with an expectation of implementation. Even if a fair amount of people think an idea is great there can be all sorts of reasons for why it wouldn’t be implemented by those responsible when it’s suggested – ranging from the rational, well-thought out, to the plain daft and insane (IMO at least). But those conditions can change. I still remember a few years ago when the suggestion of a period tracking feature for Samsung Health was outright rejected due to the large challenges of implementing it effectively, but there it is in Samsung Health today.

theoracle
Pathfinder
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Have you considered building your own app to give you the functionality you suggest, that way we could all benefit from it
JAMES4578
Samsung Members Star ★★
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Suggestions are just that, some may be taken forward but no guarantee.  Outwith perceived demand implementation  will not always be straightforward  and some ideas are just not feasible.  However always worthwhile sharing. I am aware customers use other sites/social media, however we have an active community.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


MartynaK
Beta Moderator
Beta Moderator
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Hi @maodaa

Do not feel used by Samsung 😉.

Samsung really appreciates your participation in the Beta and listens to your concerns 😊.

It is always recommended to share suggestions if you have any, so that our Development Team can consider their implementation. 

The majority of suggestions cannot be implemented right away due to low usage, low user interest, current lack of resources, tools, among other things.

But it doesn't mean that the suggestions aren't taken under consideration of our developers and will not be introduced in the future, as @AntS already said. 

We always encourage to share your opinions and show support to other user suggestions if something is interesting to you. The high interest of users shows the developers that a certain feature is indeed demanded by the users and the hard work to implement it will pay off  = the feature will be used, and the time spent on implementation will not be wasted.  

I forward your suggestions to Korea and they are in the developers' suggestion base. Even if the suggestions will not be implemented now, there is still a possibility they will be implemented in the future. 

So yes, our developers care for you, listen to you and wanna hear from you 😊.

Juli3n
Big Cheese
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There you are again, Famous AntS, leaving us ghost messages all the time 😁. Joking aside it's great to see comments and posts from the mod team.
Risky24
Helping Hand
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Maybe there should be a feedback and suggestions page under each user as reading what they signed up for seem to one of the biggest issues here. Screenshot_20230930_123121_Samsung Members.jpg
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