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Email Apps Crashing..?

(Topic created on: 13 hours ago)
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ajeshtg
Apprentice
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Hello, I'm encountering a rather frustrating issue lately. It seems that my email applications are consistently crashing whenever I attempt to select any text while composing or editing a message. I've observed this behavior with both Gmail and outlook, and unfortunately, the problem persists across both. I was hoping someone else might have experienced something similar or have any suggestions on how to resolve this. Any help or advice would be greatly appreciated!
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2 REPLIES 2
Risky24
Helping Hand
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Yes the same is happening with me when using Gmail
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MartynaK
Beta Moderator
Beta Moderator
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@ajeshtg,

We recommend reporting this issue through the Samsung Members app so that our technical team can investigate it in more detail. Open the app, describe the problem, and submit the report shortly after the crash occurs. This will allow system logs to be collected, which are essential for troubleshooting.

In the meantime, you can try checking for any pending app or system updates, clearing the cache of the affected apps, or testing with a different keyboard to see if the issue persists :hand-with-index-and-middle-fingers-crossed:.

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