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Chat not working on SMS/messaging

(Topic created on: 07-09-2022 07:43 AM)
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Gh4z
Journeyman
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Since the beta update, chat is not working, it's on but messages send as SMS. (Green not blue messages). I've tried turning it off, rebooting then turning it back on. Anyone else experiencing this?
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MagdalenaPo
Beta Moderator
Beta Moderator
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Hello @Gh4z ,

Sorry to hear that your are experiencing such malfunctions.

In this case I recommend clearing the app cache, perhaps this will improve the situation: Settings > Apps > select app > Storage > Clear cache. 

If the issue persists, you should report it in Samsung Members app > Error report, so that developers can take a closer look at it. 🤝

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davepb
Navigator
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I have the same issue with SMS chat. It says "registration failed".
I then get a message saying "IMS Service keeps crashing".
I have reported this to Samsung.

Clearing cache did nothing. I haven't tried clearing dalvik-cache yet. That will be my next move.
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Gh4z
Journeyman
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Hi, can confirm this didn't work.
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