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Camera

(Topic created on: Saturday)
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Razs786
First Poster
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With the latest beta update I am having issues with the camera black screen
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Bindex
Samsung Members Star ★
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Hello, I would suggest doing a clear cache partition, as sometimes updates can be a little funny with some stuff but clear cache partition could fix this issue really easily, I will post the steps below, if you already done this just let me know: 

To clear your phone's cache partition:

  1. Connect your phone to a PC.
  2. Turn off your phone (it won't enter Recovery Mode if it's on).
  3. Press and hold the Volume Up and Bixby/Power keys simultaneously.
  4. Once the Android Recovery screen appears, release both buttons.
  5. Use the Volume Down button to highlight "Wipe cache partition."
  6. Press the Power button to select it.
  7. Use Volume Down to highlight "Yes," then press Power to confirm.
  8. After the cache is cleared, press the Power button again to reboot your device.

 

Tech Enthusiast | Need tech help? Just drop me a message!
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AnnaMaz
Beta Moderator
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Hello @Razs786,

If wipe cache partition doesn't help - please send an error report through Samsung Members app so that the developers can take a look 

Have a good day! ☀️
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