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Camera error

(Topic created on: 4 weeks ago)
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mufctimmy666
Apprentice
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I am still having issue with camera. When you open the camera app all is good but as soon as you press video it crashes and can press anyyhing on screen been like this for about 6 weeks now even since other beta and this update still not working on s25 ultra
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7 REPLIES 7
mufctimmy666
Apprentice
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I have reported this so many times with screenshots and video to prove not working but no reply and no fix and tried to roll back to one ui 7 on pc and came up with error twice so i am stuck on beta till offical update comes
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mufctimmy666
Apprentice
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Also when took picture of moon was like this z9ptsI4mm3.jpg
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visualimpact
Navigator
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Not an error in seeing
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weskerevil
Helping Hand
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Mines working fine on beta 4 did you try clearing the cache and data on the camera what camera version have you got installed
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YasinBajibhai
Pathfinder
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I got the same issue. Everytime I try and zoom on picture or video my camera start making weird noise.

I have reported this as well
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mufctimmy666
Apprentice
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Tried everything to get it working even tried to roll back tomone ui 7 on pc using smartswitch but twice it crashed with error and stuck me back on beta. Even in other apps cannot use video it just freezes
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AnnaMaz
Beta Moderator
Beta Moderator
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Hello @mufctimmy666,

Thank you for pointing this out and sending error reports. I can assure you that the developer team is constantly checking the reports and trying to fix all the issues, it may be that the issue you reported is taking a bit longer to fix 😔

Have a good day! ☀️