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Camera, black screen

(Topic created on: 08-10-2021 10:27 AM)
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efx
Pathfinder
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Noticed this morning after update that I have no working camera. Both front and rear facing camera are not working. Reid altering the settings but nothing is working 
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6 REPLIES 6
Ventor
Samsung Members Star ★★
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@efx Hello, in Camera Settings apply Reset settings. If this does not work for you, press and hold the Camera app icon, you will see an iboton, press it and in Storage clear the cache and data. A greeting.






"The quieter you become-the more you are able to hear..."


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efx
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Thank you for your suggestion, I have tried this but nothing is working. The app. Appears to be working ok but there is no image. Photo suggests that I use night mode. I have tried downloading third party camera apps. And initially you can see an image then the app. Reverts to a black image and behaves like the Samsung app.
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efx
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Found it. Camera access was turned off in the drop down quick menu. 😁
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Ventor
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@efx hi, i'm very curious where you can turn off the camera in ONE UI 4.0, please can you put a screenshot, thanks.






"The quieter you become-the more you are able to hear..."


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MartynaK
Beta Moderator
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Hi @efx,

I am glad to hear that you've managed to solve the problem! 😀

Best regards,

Martyna

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efx
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Hi Ventor, screen shot of quick menu with camera enabled. Screenshot_20211026-163928_Samsung Members_7277.jpg
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