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Fingerprint Black Screen?

(Topic created on: 04-11-2021 10:59 AM)
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HaydenTTG2025
Pioneer
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Randomly get a black screen that locks up when trying to use Fingerprint or Face recognition. Have go keep tapping the power button for it to come back on. Never had this issue in the last beta 🤔
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2 REPLIES 2
MartynaK
Beta Moderator
Beta Moderator
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@HaydenTTG2025,

Have you tried to reboot your phone?

If the problem persists, please send an error report via the Samsung Members application so that our development team can fix this issue as quickly as possible :hand-with-index-and-middle-fingers-crossed:

muddzy
Pioneer
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Same here screen keeps going blank have to sometimes wait a while
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