op 08-09-2021 08:25 PM
Hi all,
The samsung 980 nvme 1tb has a big issue when it comes to S.M.A.R.T., when you use the bios and save it to reboot the nvme counts every shutdown as "power failure" while i am a lot in the bios lately to experiment a bit with linux and boot orders i have already over 14 registered power failures if not more. Please fix this with a firmware update because this is ridiculous!!!!
I am talking about the 980 nvme and not the 980 pro nvme
op 09-09-2021 12:43 PM
Hi @MichelN86, good afternoon.
Welcome to our Samsung Community!
When you need our help with your drive, you can reach my colleagues by phone: 088-9090100 and choose for option 1 and option 6. My colleagues of this department can help you with your drive.
I am sorry for the inconvenience.
Kind regards,
Martijn
op 09-09-2021 01:00 PM
No i dont need help, you should forward this to your tech guys to create a new firmware to fix this.
op 10-09-2021 01:06 PM
If you reach out to our helpdesk for our Memory or drives, my colleagues can help you out with this.
Kind regards,
Martijn