03-10-2022 09:33 AM in
Unable to install the latest update to Windows 11 (22H2) as it states my Galaxy Book2 is on Safeguard Hold and can not be updated.
The site explains - 'Safeguard holds prevent a device with a known issue from being offered a new feature update. We use safeguard holds to make sure you have a positive experience as your device moves to a new version of Windows. '
It does not stipulate what the issue is; does anyone know?
Solved! Go to Solution.
24-11-2022 10:09 AM in
Same here. Downloaded the MS Windows 11 Installation Assistant, and it installed with no issues.
I didn't have to do anything with Windows Hello PINs or fingerprints. Once it was installed there were some more MS and Samsung updates to install in the usual way.
03-10-2022 12:02 PM in
03-10-2022 12:08 PM in
Sorry, you mean disk space rather than RAM. I have 200GB of free space which exceeds the MS minimum requirements.
The message implies an issue with the hardware itself but is not specific. May have to try and get a call with Samsung.
03-10-2022 02:08 PM - last edited 03-10-2022 02:12 PM
05-10-2022 11:21 AM in
Is this something Samsung do with a major release? How long do they take in reviewing software that has been in public beta for months?
My first Samsung laptop so interested in this stance which certainly singles them out from the manufacturers I have used in the past! Seems like a great idea as long as it doesn't take months...
05-10-2022 12:18 PM - last edited 05-10-2022 12:20 PM
Looking into it a bit more, it's not Samsung doing checks.
MS knows from its telemetry if you have something on your PC that is a known issue with 22H2. They'll block the installation until these are fixed.
I've just run the script to find out what's stopping it on my Book2 360, and it's quite a long list.
Secure Launch data not migrated on IceLake(Client), TigerLake, ..., Chromium, Microsoft Office etc.
I'm guessing the fixes might be needed from MS, Samsung or a third party so we might be waiting a while.
22-10-2022 05:27 PM in
I'm glad I stumbled on this post. Thanks for sharing this information. I've got the same device, 16gb, 512ssd, but not knowing why it's not updating is a bit annoying.
I have an MS Surface Go 3, and it was updated already, and I like the start menu features specifically. Though, I really did like what they did with the WIndows 10 start menu myself, I live with what we get. I am just looking forward to having folders in the pinned area.