25-06-2024 06:56 PM - last edited 25-06-2024 06:58 PM
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I was already having problems with Multi Control not being able to connect my Galaxy Book4 Pro and my S24 Ultra, so I thought I would uninstall it on my laptop and reinstall it. However, I cannot for the life of me find the app to install. 😞 Can someone please help me find it? I keep getting search results on Google about installing an apk for the Multi Control app on a non-Samsung device.
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26-06-2024 01:15 PM
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UPDATE: For anyone else having this problem on their Galaxy Book, open Galaxy Book Experience > find Multi Control on the bottom > click Install next to it. If you don't have the Galaxy Book Experience app, I don't know where to download that because I searched the Microsoft store and couldn't find it.
UPDATE 2: The solution to my main problem of not getting Multi Control on my Galaxy Book to connect to my S24 Ultra was to reset it to factory settings. I selected to clean the drive, but I'm not sure if that's necessary. My workplace installed some security apps and then uninstalled them after a few weeks, but they didn't do a thorough job of getting my laptop back to its original state. 😑
25-06-2024 11:49 PM - last edited 26-06-2024 08:49 AM
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26-06-2024 12:54 AM
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Hi Robin999,
Actually, you can uninstall Multi Control on the Book 4. Go to Settings > Apps > Installed apps > find Multi Control and click the three buttons to the right of it. It will give you the options "Advanced options", "Move", and "Uninstall".
26-06-2024 08:18 AM
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26-06-2024 08:48 AM - last edited 26-06-2024 10:15 AM
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26-06-2024 01:15 PM
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UPDATE: For anyone else having this problem on their Galaxy Book, open Galaxy Book Experience > find Multi Control on the bottom > click Install next to it. If you don't have the Galaxy Book Experience app, I don't know where to download that because I searched the Microsoft store and couldn't find it.
UPDATE 2: The solution to my main problem of not getting Multi Control on my Galaxy Book to connect to my S24 Ultra was to reset it to factory settings. I selected to clean the drive, but I'm not sure if that's necessary. My workplace installed some security apps and then uninstalled them after a few weeks, but they didn't do a thorough job of getting my laptop back to its original state. 😑
