21-10-2020 04:06 PM
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I’ve purchased “Samsung portable ssd t5” from Amazon a week ago. I’m having a problem cloning windows 10 to the ssd t5 but no luck. I’ve tried this with almost all cloning software including “Samsung data migration”. The problem shows when I try to boot from my laptop. After setting the bios to boot from the USB I get a error message and blue screen regrading windows recovey.Surprisingly, when I colon my windows 10 to a REGULAR external USB, the operation goes smoothly and my laptop boots fine.
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23-10-2020 04:49 PM
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Hi @Abdul12
We have a specialist team set up to deal with these types of query who may be able to give you some advice. You can contact them as follows:
- Email - hteservice@hanwha.com
- Phone - 00800 801 08022 (this is an international freephone number)
Hope this helps!
